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How 1111pet Handles Your Personal Information

This privacy policy tells you exactly what data we collect when you open an account, make a deposit via bKash, Nagad, or Rocket, or contact our support team — and how we keep that data secure.

Account data protectionbKash, Nagad, Rocket wallet privacyCookie and session controlsYour right to request data accessDirect contact for privacy queries
1111pet How 1111pet Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review the data we hold on your account, request a correction, or ask us to delete information, reach out through any of the channels below. We handle privacy requests separately from general account support — flag your message as a privacy matter so it reaches the right team without delay.

Email Privacy Team Send your data access or deletion request to our dedicated privacy address. Include your registered email and the wallet type — bKash, Nagad, or Rocket — linked to your account.
Live Chat on Site Open the chat widget from any page on 1111pet and select the privacy or account topic. Our team can confirm what data we hold and explain your options in plain English.
In-Account Support Form Log in, go to your account settings, and use the support form to submit a privacy query. This path ties your request directly to your account record, which speeds up the verification step.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Data protection at 1111pet is not a box-ticking exercise. Every account, every wallet link, and every session is handled with concrete security measures. Here is what that looks like in practice — from how cookies work on your device to how long we keep your records.

Encrypted Account Storage

Your registration details and wallet identifiers — whether bKash, Nagad, or Rocket — are stored using encryption at rest. We do not expose raw wallet numbers in any dashboard or support log.

Cookie and Session Controls

We use session cookies to keep you logged in and analytics cookies to see which sections of the lobby get the most traffic. You can adjust cookie preferences in your browser settings at any time.

Data Retention Policy

We keep transaction records for as long as applicable law requires — typically tied to financial record obligations. Once the retention period ends, data is deleted or anonymised from our active systems.

Third-Party Sharing Limits

We only share your data with payment processors handling your bKash, Nagad, or Rocket transactions, and with fraud-screening services. No marketing partners receive your personal account data.

Privacy Policy Questions Answered

Below are the questions we hear most often about how your data is handled on 1111pet. If your question is not here, use the live chat or in-account support form to get a direct answer.

We collect your name, email, mobile number, and the wallet details — bKash, Nagad, or Rocket — you use for deposits and withdrawals. We also log session activity to improve the lobby experience.

Yes. Submit a data access request via the in-account support form or by emailing our privacy team. Include your registered email and wallet type so we can verify your identity before releasing any records.

We share data only with payment processors handling your bKash, Nagad, or Rocket transactions and with fraud-detection services. We do not sell your personal data or pass it to marketing companies.

Retention periods follow the requirements of applicable law in the regions we serve. Financial transaction records are kept for as long as legally required, then deleted or anonymised from active systems.

Send a deletion request through live chat or the in-account support form, flagged clearly as a privacy matter. We will confirm which data can be deleted and which must be retained under applicable law.

We use session cookies for login continuity and analytics cookies to understand lobby traffic. You can manage or block non-essential cookies through your browser settings at any time without losing account access.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.